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What you need to know


When searching for an aged care home, it's essential to compare facilities based on quality, location, services and costs. Most homes offer long-term care, so review their reputation, Star Ratings and compliance with Aged Care Quality Standards.


Key considerations:

- Location: is the home convenient for family visits?

- Specialised services: does the home cater to specific needs like dementia care?

- Compliance & reviews: check ratings and feedback from residents.

- Costs: understand fees, daily rates and extra service charges.

Use our Compare Provider Tool to find the best options.

Finding a home care provider

If you need home care services, focus on providers who offer support with personal care, household chores and nursing. Consider your Home Care Package level, specific needs and the provider’s availability.

Key considerations:

- Services & availability: ensure they offer the services you need.

- Cultural needs: do they cater to your language or cultural preferences?

- Costs: compare fees for care management and services.

Use our Compare Provider Tool to narrow your search by location and services.

Expert help

Reach out to an aged care placement consultant for guidance and to find the right provider for you.

A step-by-step approach ensures you get the best care, whether at home or in a residential facility.

Choosing an aged care provider

Finding the best provider for you

Home and aged care costs

Different aged care cost explained

Setting up a service

Starting with a new provider

Having someone act on your behalf

Appointing a representative

Aged care advocates

Supporting the rights of older people

Other support services

Accessing special needs supports
Aged Care Guide is endorsed by
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