Concept Care

Concept Care is a rapidly growing provider registered with the National Disability Insurance Scheme (NDIS) and has earned a reputation as a trusted and preferred choice in the industry. As a leading NDIS registered service provider based in Sydney, we are dedicated to setting the industry standard in care and support services for the elderly, individuals with disabilities, and those recovering from injuries. Our ACIS 4.0 and ISO 9001 certifications ensure that our clients receive top-quality care supported by the latest advancements in the industry and technology.

Our director, Nikhi Gopinathan, is a highly qualified professional who is fully committed to understanding and addressing the needs and desires of our clients. Supported by a dedicated team of experienced professionals who share our passion for providing compassionate care, Nikhi ensures that our clients receive the highest level of service.

Each member of our team is qualified to deliver a wide range of services, specializing in areas such as personal care assistance, complex care, and high-needs support. Our objective is to collaborate closely with our clients, their families, and their caregivers to assess their individual needs and assist them in living a fulfilling life.

Our Vision, Mission, and Values

Vision

We strive to become the preferred care provider for our diverse and multicultural community.

Mission

Our mission is to offer unparalleled support to people with disabilities and the elderly.

Values

At Concept Care, our service is guided by intrinsic values that resonate within our organization, and each team member embodies these values on a daily basis.

Responsibility and Accountability are the cornerstones of our commitment to excellence. Our team's passion for delivering exceptional care is fueled by our dedication to these values, fostering trust between us and our clients.

Person-Centred Care is one of our highest priorities. We recognize the uniqueness of each individual and aim to create customized care plans that meet the specific requirements of every client, adhering to a completely person-centric approach. Compassion and understanding form the foundation of Concept Care, and we strive to extend these qualities to every client we interact with.

Above all, we value the needs and preferences of our clients. Our goal is to respect and honor what matters most to you.

The Concept Care team is truly honored to have finished 7th on the prestigious Australian Financial Review's Best Places to Work list in the Health Industries category! Finishing 7th out of a pool of more than 700 other worthy nominations is humbling and inspiring. This accolade is a testament to our positive work culture, the passion and hard work our team brings daily.