Care Finders help senior Australians who are homeless, at risk of homelessness, or need intensive support to access aged care and community services.

This includes people who are isolated, face communication or literacy barriers, struggle with decision-making, hesitant to engage with aged care, or risk a crisis situation. Resthaven’s Care Finder advisers are experienced social workers and aged care professionals who will listen, respect your individuality, and work with you to reach your goals.

The program specifically targets senior Australians who are homeless or at risk of homelessness or have multiple reasons for requiring intensive support to interact with My Aged Care, access aged care services and/or access other relevant supports in the community.

Reasons for requiring intensive support may include:

• isolation or no support person (e.g., carer, family, or representative) who they are comfortable to act on their behalf and/or who is willing and able to support them to access aged care services via My Aged Care
• communication barriers, including limited literacy skills
• difficulty processing information to make decisions
• resistance to engage with aged care for any reason and their safety being at immediate risk or they may end up in a crisis situation within the next year
• past experiences that mean they are hesitant to engage with aged care, institutions, or government.

The My Aged Care website has more information on the care finder program.

Funded by Adelaide PHN and Country SA PHN, services are available in metropolitan Adelaide and the Limestone Coast.

Referrals: 08 8306 4400 or 0436 934 532.

How we can help you navigate care finders

Advisers are experienced social workers or aged care professionals who have a wealth of knowledge of My Aged Care and other relevant supports in the community.

When you work with a Care Finders adviser they will:

• listen and understand
• respect your decisions
• respect your individuality
• work with you in partnership
• be honest and reliable
• do what we say they will do
• work with you towards your goals

You will be at the centre of all we do!

You can make a referral by calling (08) 8306 4400 for metropolitan Adelaide, or 0436 934 532 for the South East/Country South Australia.

About Care Finders

Resthaven has been contracted by the Adelaide PHN and the Country SA PHN to deliver care finder services in the Metropolitan Adelaide area and the Limestone Coast region of South Australia.

Care Finders help senior Australians access aged care services and/or other relevant supports in the community.

Care Finder services assist senior Australians who:

• are homeless or at risk of homelessness
• or have multiple reasons for requiring intensive support to interact with My Aged Care.

These services are delivered by care finders Advisers.

The care finders service is made possible by funding from Country SA PHN (Primary Health Network) and supported by funding from Adelaide PHN through the Australian Government’s PHN Program.