For purpose, not for profit
We believe in taking real steps to make the world a better place.
1800 864 846
Transparent costs and no exit fees
More than 8,000 home care customers
Decades of experience
Our home care services
You'll find us throughout NSW and the ACT. The services available can vary based on where you live and whether you are accessing government funding.
Domestic assistance
Help with the housework, laundry and shopping
Social support
Companionship in your home or on outings, and connecting you with local interest groups
Nursing
Clinical support for managing medication or health conditions
Respite care
Giving your carer a break for a few hours or days
Transport
Transport arrangements for social outings, shopping trips or appointments
Personal care
Assistance with showering, dressing and toileting
Allied health services
Professional advice, support and equipment to improve your mobility and wellbeing
Seniors Gyms
Tailored exercise programs in a friendly environment
Care management and support
Expert support and advice to help you design services based on your individual goals
Home maintenance and modifications
Making your home or garden safer and easier to live in
Out of Hospital Care
Help in your home, while you rest and recover after hospital
Healthy Living for Seniors
A weekly program of activities designed to keep you active and connected in your community.
Care finders
Care finders is a FREE service for vulnerable older people who don’t have someone to help them find out about, and apply for, the aged care they need.
Introducing our Family Portal
Family Portal is an online platform that gives you and your family members quick and easy access to information about your Uniting services, visit schedules, and care team.
Find out how our Family Portal app helps you manage the home care you need, in the way you want.
Ask Uniting which services are available in your area
Call 1800 965 226
(Mon–Fri, 8.00am–6.00pm AEST)
or email ask@uniting.org
Options for accessing home care services
You may be eligible for government funding, or you can access and pay for services privately.
Uniting can support you with any of these options.
| GOVERNMENT-FUNDED | PRIVATE | |
|---|---|---|
| Commonwealth Home Support Programme (CHSP) | Home Care Package (HCP) |
Private home care services |
| Subsidised | Subsidised | Non-subsidised (full cost) |
| For seniors needing 1 or 2 entry-level services. | For people needing more support than CHSP. | For people with any level of need who: |
|
|
|
There are also government-funded options for those needing short-term care or programs run through the Department of Veterans’ Affairs (DVA).
Ask Uniting to explain your government funding options
Call 1800 864 846
(Mon–Fri, 8.00am–6.00pm AEST)
or email ask@uniting.org
process
Already received your home care allocation letter?
The government has released more Home Care Packages for older Australians wanting to stay independent. So now’s the time to look at choosing and using a trusted service provider. As always, Uniting is here to help.
If you've applied for and received your home care allocation package, here's what to do next.
Home care explained in 5 minutes
How to apply
Find out how Uniting can help you at every step: from applying for a government-funded Home Care Package, to organising services while you wait.
What to do once you've been allocated a package
You have 56 days to choose a provider once you receive a letter confirming that you've been allocated a package. At this point, we'll work with you to develop a personalised plan.
How does a Home Care Package work?
Understand the types of services you can access depending on the level of package (1-4) you’re approved for.
Home care package funding explained
Find out how home care package funding works and the case management and support provided at Uniting.
Ask Uniting and we'll help you through the process
Call 1800 965 226
(Mon–Fri, 8.00am–6.00pm AEST)
or email ask@uniting.org
Why Uniting?
Our compassionate approach is what makes Uniting extra special.
Experienced
We're one of Australia’s oldest, largest and most-trusted community service providers.
Statewide
Our support workers provide services across NSW and the ACT.
Personalised
We’ll listen carefully and work with you and your family to understand your needs and customise your care.
Knowledgeable
Our dedicated home care team is here to guide you every step of the way.
Inclusive
We value diversity and always welcome everyone exactly as they are.
“Having a Home Care Package with Uniting means I can have all the services that are essential for me to live comfortably at home.
I have domestic assistance and garden maintenance, as well as physio and mobility aids to minimise pain and improve my quality of life.”
Uniting home care client in Western Sydney
We’re hiring!
Find out how you could join one of the largest not-for-profit providers of aged care services in NSW/ACT and help older Australians live happy, healthier lives.
- Get in touch
- Feedback and complaints
Uniting NSW.ACT
Level 4, 222 Pitt Street
Sydney NSW 2000
PO Box A2178
Sydney South NSW 1235
1800 864 846
